Monday, May 11, 2009

Highlights of the week - Ubank

NAB's subsidiary which has aimed at the younger generation, getting itself on twitter and facebook. Recently offered free 1GB thumb drives to the first 1000 followers on Twitter. One week later, they still have 1,200 followers and they are giving daily updates about their call centre and other "behind the scenes stuff" and replying to individual twitterers which makes the bank a more friendly face on the net.

So what does a bank do with people following them? Have a look here or here are some of their twitters:

@jessnichols You're definitely on our list, hope our emails are not hitting your spam folder, it'll be posted soon. Thanks for touching base from web

Hello to all 1,300 of our Twitter friends. Thanks so much for for tuning in. Share your feedback anytime to @UBank, DM or from web

Hello, We've emailed all registrants for the UBank 1GB USB Drive, check your inbox folks, some of you may have some info to confirm. Thanks. from web

Why do we follow you when you follow us? It's simple. If you take the time to listen to us, we try our best to reciprocate. Tweet soon. from web

RT @bankingreview 7 tips on how to improve your financial knowledge and save money using Twitter Features @UBank... from web

An update for those *still* waiting for an email from us regarding USBs, we're running a bit behind with that, it'll be out later today, thx from web

The NAB website has a great little video on "What the budget means for you" as well as a fact sheet #AusBudget09 from web

@philipargy Thanks for your feedback, we'll take it on board, at the moment there are some privacy issues to consider with #Skype chat from web in reply to philipargy

Call queues to our Direct Banking Centre (13 30 80) have eased, no wait time now, thanks for your patience + sorry for any inconvenience :) from web

@philipargy We use #Skype for VoIP calls 24x7 to our Aust. Direct Banking Centre, we're not available via Skype Chat yet from web

If you don't want to wait on hold, you may wish to apply online at from web

4.51%pa for 3 months is causing a queue at our Direct Banking Centre, sorry for the delays folks, we'll get to your call as soon as we can from web

Money Box Webisode 6 - It's all about Superannuation, now with over 1,300 views, check it out on our YouTube channel from web

Happy Saturday folks, we're always open here and thought we'd say hello. Speak soon. from web

Positive rate change eff. 16 May. 6mo now 4.11%. 1mo 3.26%, 3mo 4.51%, 9mo 4.01%& 12mo 4.01% unchanged. Compare@ from web

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